Privacy Policy

QHPA Privacy Policy

Your privacy is of the utmost importance to QHPA and we will do everything within our power to ensure its protection regarding our Website and/or Website Services through our site. Your information will not be shared with any third party unless necessary under the administrative operations of QHPA, and remains protected by the Privacy Act 1988 and the Commonwealth of Australia Constitution 1901.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.  When completing any of the above, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience. Your information helps us to better respond to your individual needs.
  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve our service.  Your information helps us to more effectively respond to service requests and support needs.
  • To process transactions.  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails.  The email address you provide may be used to send you information such as: website eNewsletters; updates pertaining to your order;  related product or service information, etc.  If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of every email.

How do we protect your information?

We take the necessary precautions to ensure your sensitive information is safe and secure.  When entering personal information, that information is protected by SSL (Secure Sockets Layer – industry standard protection). All sensitive information is encrypted using 128-bbit encryption technology, the highest level technology available protecting information from interception and hacking.

Do we use cookies?

Yes - to help personal your browsing experience.  You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use portions of our Website.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and uphold our strict privacy policy. We may also  be required to release your information when it is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.  Non-personally identifiable visitor information collected on our website may occasionally be provided to other parties for marketing purposes or other uses.

Social media

Our website also uses interfaces with social media sites such as Facebook, Instagram, Twitter, Telegram and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Embedded content from other websites

Our site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.  These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to our Privacy Policy

Per our site Terms & Conditions, we reserve the right to update this Privacy Policy at any time.